Heres a transcript of a call…the opener… \”Hi, Its Dave Moore from Pulse Media. How are you?\” \”Fine thanks.\” \”Good. Tell me, are...

Yes, its true, if you\’re a sales manager and encourage or require your sales reps to make more than 25 calls a day then I personally...

I just spoke to a potential client and she said. \”Sorry, I cant think and I cant TALK until February!\” \”I said \”When in February...

Sometimes it is like pulling teeth. You email the confirmation over to your client and you write \’Please reply with \”I AGREE TO YOUR...

There seems to be a hell of a lot of people off work at the moment. Flu, Cold, one of my people is off with Pig Flu (well, he is a bit...

I recommend that you print this and put it where you can see it. In those down times when you get \’no,no,no\’ from your prospects, read...

When asked about his outstanding performance on the ice, Wayne Gretzky replied, \”A good hockey player plays where the puck is. A great...

Blake: You\’re talking about what.You\’re talking about… Bitching about that sale you shot, some sonofabitch who don\’t wanna buy land,...

The exact meaning of Eyes Wide Shut is debated. In the context of this blog post, I\’m going to use the expression as a way of...

For all Who Work With Rude Customers, shame you can\’t actually do this! An award should go to the Virgin Airlines desk attendant in...

10 Tips to immediately increase your chances of talking to someone!!! 1. Prospect: \”We\’re not interested.\” You: \”What exactly are you...

In the last month I have found myself more and more interested in the whole Steve Jobs thing. By “\”Steve Jobs thing” I mean the...

Pro-Brook are a publishing company who were working out of serviced offices in Borough High Street but have now moved to a small room in...

It’s the new law of the jungle we are breaking. Every time I use a ball-point pen I am reminded of my dishonesty. It has an...

How many people do you know say, \’Let\’s just sign the paperwork and we will get all the other stuff sorted out at a later date!\’? Here...

The G8 Summit, for all of its pomp and circumstance, is really just a big sales meeting. That\’s all. That\’s not to say that this makes...

Paris Hilton\’s on again, off again, on again jail sentence is just the latest in what is sure to be a lifetime of ups and downs,...

‘If there is Alien life, do they worship the same God as we do?’’ Ah, religion. Where do I start? I believe that Jesus existed though I...

Some people also attribute the same level of fear to calling someone on the telephone and pitching them. I have done that too and I have...

I have been asked a couple of times about the process of writing. Once by someone about, \’In Plain Sight – the Hunt for Jack the...